Decision tree · Labor & Employment
Is This Role Really Exempt? An FLSA Classification Audit
Exemption is the rare employment question where being wrong is expensive in arrears and at scale — back overtime, liquidated damages that can double it, and a collective action that turns one misclassified role into fifty. The title on the org chart counts for nothing here; duties control. Run the role through the four gates below, and remember that all of them have to clear, not just the one that’s easy.
Start here: title off, duties on
The single most common mistake in this area is reasoning from the label. “Manager,” “analyst,” “administrator,” “coordinator,” and “salaried” are not legal conclusions — they are how a misclassification gets dressed for work. The white-collar exemptions all turn on three independent requirements, and the role must satisfy every one of them. Walk the tree top to bottom; the first “No” ends the inquiry and the role is non-exempt.
Non-exempt. No further analysis needed. Note that an actual practice of improper deductions can blow the exemption for an entire job class, not just the one paycheck — the safe-harbor policy and prompt reimbursement exist to contain exactly this.
Continue. (Outside sales, teachers, and certain licensed professionals such as practicing physicians and lawyers are not subject to the salary tests — if you’re in one of those lanes, skip to the duties gate.)
Non-exempt under the standard white-collar exemptions, regardless of duties. Below the line, what the person does is irrelevant. One exception worth checking: a computer-employee role can also qualify on an hourly basis at or above the regulatory hourly rate (confirm the current figure), so an hourly computer professional is not automatically disqualified here.
Continue to the duties test — the gate where most close calls are actually won or lost.
Match it to a specific exemption using the reference table below, then proceed to the final state-law gate.
Non-exempt. A salary and a senior-sounding title cannot cure a duties mismatch. This is where assistant managers who mostly run a register, inside salespeople, and many help-desk roles fall out.
Defensibly exempt — today, on these facts. Document the analysis and re-test when the role, the pay, or the law changes.
Treat as non-exempt for that jurisdiction. The stricter rule governs where the work is performed.
Matching the duty to the exemption
Each white-collar exemption has its own primary-duty test. The thumbnail below is for spotting the right category and the classic failure mode — not a substitute for the full regulatory standard, which carries its own defined elements.
| Exemption | Core primary duty | Where it breaks |
|---|---|---|
| Executive | Manages the enterprise or a recognized unit; customarily directs the work of at least two other full-time employees (or the equivalent); and has genuine authority or weight in hiring and firing. | The “working manager” whose primary duty is the line work itself — stocking, serving, selling — with supervision as a side function. |
| Administrative | Office or non-manual work directly related to management or general business operations, and the exercise of discretion and independent judgment on matters of significance. | The most litigated exemption. Applying well-established procedures to routine matters is production or clerical work, not discretion — following a script or a rubric is not “independent judgment.” |
| Professional | Work requiring advanced knowledge in a field of science or learning, customarily acquired by a prolonged course of specialized instruction (learned); or work in a recognized artistic or creative field (creative). | Roles that need skill or experience but not a true advanced-degree-level body of knowledge. Paralegals are the recurring example — generally non-exempt despite the “professional” feel. |
| Computer | Systems analysis, programming, software engineering, or similar work performed at the level of skill and independent judgment the regulation defines. | Help-desk, installation, repair, and support roles that work from troubleshooting trees rather than designing or analyzing systems. |
| Outside sales | Making sales or obtaining orders, customarily and regularly away from the employer’s place of business. No salary tests apply. | Inside sales — selling from a phone or desk — does not qualify here (a separate retail commission exemption may, on its own narrow terms). |
The self-audit
Run this on any role you’re unsure about, and on a rotating sample of exempt roles even when no one has complained. The goal is to find and fix problems on your own clock rather than the plaintiff’s.
Flipping a role to non-exempt is delicate precisely because it implies the prior classification was wrong — an inference a plaintiff would welcome. Many in-house teams find it useful to run the audit under privilege, quantify the back-pay exposure first, and plan the employee messaging and the timing before changing a single paycheck. The reclassification is rarely the hard part; the way you get there, and what the file says about why, is.